# Set Up Contact Forms with the Planio Help Desk In this guide, we will look at setting up a contact form that sends messages directly to Planio where they'll appear as issues in the Help Desk. {{TOC}} ## Benefits - Reply to website inquiries directly from Planio using the Help Desk. - Don't let inquiries slip through the cracks in your overloaded inbox. - No need for server-side scripting to handle the contact form submissions. ## HTML Form You can send contact form requests directly to Planio, as Planio will accept an unauthenticated POST request with application/x-www-form-urlencoded form data. First, we’re going to build a simple form with an action attribute that submits the form to Planio via the POST HTTP method. ~~~html
~~~ ## Example Contact Form Message as an Issue in Planio When someone fills out this form, the message will show up in Planio as an issue as you can see here: ![](contact-form-message-as-issue.png) That’s just one of the examples of how you can use the Redmine API at Planio to streamline your processes. You’ll find more examples and documentation in our [Redmine API documentation](https://plan.io/api/).