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Thomas Carney, 01/20/2016 04:36 AM

1 1 Thomas Carney
# The Redmine Guide
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Welcome to Planio’s Redmine guide. You’ll find everything you need to unleash the power of Redmine.
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First off, let’s get a quick introduction to Redmine.
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## What Is Redmine?
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Redmine is primarily an issue tracker. Issues, also called tickets or tasks, are the atomic unit of Redmine.
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An issue tracker is a to-do list on steroids. It’s focused on accountability and forward progress.
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Redmine is also includes project management aspects. You can plan out milestones on Gantt charts. You can also use Agile project management techniques such as Scrum or Kanban.
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## Who Uses Redmine?
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Hundreds of thousands of companies worldwide use Redmine.
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### Open Source Projects  
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You’ll find that open source projects often use Redmine as a way to organize the project. The Ruby programming language is one very high profile project that uses Redmine.
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### Universities  
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Redmine is a favourite for universities as a way of letting students and researchers organize their projects. Examples include X university, which organizes Z projects.
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Redmine lets you make certain aspects of your projects public, while keeping others private, which is great for universities that want to involve the public in research projects.
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### Startups  
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It’s very chaotic trying to start a business out of nothing. That’s why many startups use Redmine to organize their efforts. Redmine is a good choice because you can use it to handle software development and you can also handle incoming customer support tickets.
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### Software Developers  
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Redmine is uniquely suited for software development. It’s highly integrated with git and svn. The wiki is often used to document software projects.
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### Consultants  
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Redmine and email work well together, so you can include clients on projects. That improves how you work together.
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## Why Do People Use Redmine?
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### Get in Control  
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To-do lists get out of hand, and they’re hard to share with others. Issue tracking in Redmine brings teamwork to to-do lists. Redmine lets you have a powerful workflow for getting tasks done and reviewing work. You can discuss problems and find solutions with others.
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### Keep Information in One Place  
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The wiki lets you create documentation for software, work practices and more. You can store important files in one place.
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### Collaborate Through Discussion  
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You have an idea? The forums let you discuss it publically with your team members. You make announcements via the blog.
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### Accessible from Anywhere  
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Redmine is accessible anywhere you have an internet connection.
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## Who Makes Redmine?  
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Jean-Philippe Lang released the first version of Redmine in 2006. Since then, a community of open-source developers have expanded and improved upon Redmine.
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Open source means you can download, use and re-write the source code. If you see something that is broken, you can contribute a fix or patch to solve the problem.
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All of the developers at Planio have contributed to the Redmine core.