Using Team Chat in Planio » History » Revision 16
Revision 15 (Thomas Carney, 07/08/2015 05:02 PM) → Revision 16/60 (Thomas Carney, 07/08/2015 05:13 PM)
# Get Started with Team Chat in Planio
Team Chat lets you quickly make decisions together with your teams in real time from your phone or computer.
{{>toc}}
## How Can You Use Team Chat?
- You can chat with your team members directly inside Planio, on desktop clients or on your mobile about a project.
- You can discuss an issue in chat, and your chat will be easily accessible from that issue, so you’ll have all the discussion around the issue in one place.
- You can ping people by writing their name, so you can quickly ask them a question. They’ll get a notification, so they’ll know about it straight away.
- You can search the entire chat log using search. Everybody can simply look up what has been said on a subject and absent people can catch up on past chats easily.
## Activate Planio Chat and Get Your Planio Chat Credentials
Log in into your Planio account and select the project for which you want to enable team chat. Go to **Apps** in the navigation bar and make sure **Team Chat** is installed. It’s an optional extra, so you’ll have to upgrade to use it.
*Install the Chat App*
Now, you’ll see a Chat tab in the bottom-right of the screen. You can start chatting here.
*You can use chat from within Planio*
You'll also find **Chat Logs** in the navigation bar. Click on it, and you’ll see a history of all chat messages. On the right, you’ll see a sidebar with chat credentials you'll need to set up chat on mobiles or desktops. You’ll have to enter your password to see the Server password.
*You'll find your chat credentials on in this sidebar*
You’ll need these credentials to set up chat on mobile devices and desktop IRC clients.
## Set up Chat on your iPhone
Let’s install chat on your iPhone so you can chat with your team members and get notifications on the go.
### Install the Colloquy App from the App Store
Open the app store and search for the **Colloquy** Colloquy app. The app costs 1.99. Install the app and open it.
### Add a new Connection
Select **Add ‘Add an IRC connection**. connection'.
Now, we'll fill out the connection fields:
- The **Description** can be whatever you want.
- The **Address** is the **Host name** from your Planio chat credentials (see above).
- Switch on **Push Notifications** if you want to be notified when someone mentions your name in chat.
- **Nickname** and **Real Name** will show up as your name in chat.
Scroll down and select **Advanced**
Here's we'll fill out the connection and authentication settings with our Planio chat credentials (see above):
- Enter the **Server Port**.
- Switch on SSL, so your chat will be secure.
- Enter the **Username**
- Enter the **Password**
Click back to New Connection and then click on ‘Connect’
### Join the Project Room
You’ll see two rooms. You can enter the room and start chat
\[insert screenshot of chat room\]
## Set up Desktop Chat on your Mac
### Download and install Colloquy
Download and install Colloquy from the [Colloquy downloads page](http://colloquy.info/downloads.html).
### Create a new connection
Open up Colloquy. It will prompt you to create a new connection. If not, you can select File -\> New Connection
\[insert shot of the open prompt\]
Select the Details button and enter the following details:
\[insert shot of the new connection screen filled out\]
You'll find these credential details on in your Planio project in 'Chat logs'.
**Nickname**: enter your name
**Server Protocol**: leave as **IRC (Internet Relay Chat)**
**Chat Server Port**: see your Planio account
**SSL Connection**: make sure it’s ticked (so your chat will be secure)
**Chat Server**: enter the Host name
**User name**: enter the User name
**Server password**: enter the Server password
### Join the Project Room
Click on Connect and you’ll be automatically joined to your project chat room.
\[insert screenshot of the chat room\]
.