Planio Support (english)

We've started rolling out a new bundled release of Planio today. All Planio accounts will eventually be updated to this new release over the coming weeks. A lot of work has gone into it behind the scenes: Under the hood, Planio was upgraded to Ruby on Rails 4 and Redmine 3 which both come with a lot of infrastructural improvements that aren't immediately visible to users but which will help us develop new features and improvements faster and more consistently together with the Redmine community.

There are a few new features and improvements as well. The most notable ones are:

Multiple email addresses per user¶

It is now possible to have multiple email addresses per user. This might sound like a little thing, but users with multiple email addresses will not have to remember which of their addresses is registered in Planio anymore, which in turn we hope will make their daily work this tiny bit easier. This is especially useful if you're using the E-Mail Drop Box as your sender address is used to determine if you're allowed to send emails into a Planio project or not.

You can add additional email addresses from Your avatar → My account by clicking on the Emails button in the top right of the content pane. Per default, email notifications will only be sent to your primary email address, you can however toggle notification sending per additional email address by clicking on the mail icon on the right of the address.

New options for issue statuses in new issues¶

Up until now there was one issue status that was the default and starting status for all trackers. It is now possible to define a default status for each tracker. No more Open or Start status that needs to be shared between all trackers, specialized trackers can now use the best default issue status instead of the same one as every other tracker.

Furthermore, it is now possible to define which statuses can be set for new issues in the workflow. In previous versions new issues could have the default status and every status that was accessible from that default status. With this new workflow setting the statuses for new issues can be further restricted.

Better permissions¶

There have also been some refinements in the permission system. It is now possible to limit the visibility of time entries to only the time entries created by the user per role. It is also possible to limit the other users which a certain user can see. Last but not least, there is now an extra permission to manage a project's members.

Diverse features and improvements¶

There's even more improvements, other things we hope you will find useful:

• Improvements to parent tasks and subtasks. It is now possible to decouple the start/end dates, priority and % done from parent tasks from those of its subtasks. This is a global setting. There is also a new subtasks filter in issue lists.
• Totals for numeric fields in the issue list.
• You can now set a default milestone/sprint for new issues on a per-project level.
• Attachment descriptions are now editable.
• Faster search and new search options.