Planio Support (english)

We're excited to introduce two new enhancements to Planio Storage, our file management and synchronization module.

Export Folders as ZIP Archive¶

You can now download the entire contents of any folder in Planio Storage directly from the web interface. The Download all files option is available in the context menu of each folder and will provide you with a ZIP archive containing the current contents of the selected folder.

To download all files within a project, simply navigate to the project's Storage section and select Download all files from the top-right three dots menu.

In most cases, your download will begin immediately. For larger data sets, we’ll prepare the files in the background and send you an email with a download link once everything is ready.

Share Folders with Others¶

You might already be familiar with the file-sharing feature in Planio Storage. This feature allows you to generate a link to share individual files with others, even if they don’t have a Planio account. These sharing links always point to the latest version of the file.

We’ve now expanded this functionality to allow folder sharing. The same rules apply: recipients without Planio accounts can access shared folders (if your permissions allow it — see below), and the link will always point to the latest version of the folder’s contents. When someone accesses the link, a ZIP archive of the folder’s current contents is generated and made available for download.

Folder sharing links can be created via the context menu or in the Sharing section of the folder listing sidebar.

To enable sharing with non-registered users, be sure to grant the Anonymous role the "View shared files" permission.

Please note that ZIP archives generated via the sharing feature do not include protected files and folders. This differs from the "Download all files" feature above, which includes these files if you have the appropriate permissions. We added this limitation to prevent accidentally sharing confidential files that might be buried deep within your folder structure.