Planio Support (english)

# Set Up Team Chat in Planio

Team Chat lets you quickly make decisions together with your team in real time from your phone or computer.

You'll also have a real-time feed of the latest updates on your project on any device, and you'll be able to ping any team member when you need to talk to them.

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## How Can You Use Team Chat?

  - You can **chat with your team members** directly inside Planio, **on desktop clients** or **on your mobile** about a project.

  - You can **discuss an issue in chat**, and your chat will be easily accessible from that issue, so you’ll have all the discussion around the issue in one place.

  - You can **ping people by writing their name**, so you can quickly ask them a question. They’ll get a notification, so they’ll know about it straight away.

  - You can **search the entire chat log** using search. Everybody can simply look up what has been said on a subject and absent people can catch up on past chats easily. 

  - You'll see **chat notifications on updates** made within Planio.

## Activate Planio Chat and Get Your Planio Chat Credentials

Log into your Planio account and select the project for which you want to enable team chat.

Go to **Apps** in the navigation bar and make sure **Team Chat** is installed. It’s an optional extra, so you might have to upgrade to use it.

{{figure(Install the Chat App)

![](install_chat_app.png)

}}

Once installed, you’ll see a chat tab in the bottom-right of the screen. You can start chatting here.

{{figure(You can use chat from within Planio)

![](chat_window.png)

}}

You'll also find **Chat Logs** in the navigation bar. Click on it, and you’ll see a history of all chat messages. On the right, you’ll see a sidebar with chat credentials. You’ll have to enter your account password to see the **Server password**.

{{figure(You'll find your chat credentials in this sidebar)

![](chat_credentials.png)

}}

You’ll need these credentials to set up chat on mobile devices and desktop IRC clients.

## Set Up Team Chat on Your Favorite Device

Choose your platform below:

<table>

<tbody>

<tr>

<td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_up_Team_Chat_on_Your_iOS_device_using_Colloquy"><img src="https://support.plan.io/attachments/download/130504/colloquy-for-ios.png" /></a></td>

<td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_Up_Team_Chat_on_Your_Android_Device_using_AndroIRC"><img src="https://support.plan.io/attachments/download/130503/androirc-for-android.png" /></a></td>

</tr>

<tr>

<td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_up_Team_Chat_on_Your_iOS_device_using_Colloquy"> Colloquy for iOS </a></td>

<td> <a href="https://support.plan.io/projects/planio-support-en/wiki/Set_Up_Team_Chat_on_Your_Android_Device_using_AndroIRC"> AndroIRC for Android</a> </td>

</tr>

<tr>

<td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_up_Team_Chat_on_Your_Mac_using_Colloquy"><img src="https://support.plan.io/attachments/download/130501/colloquy-for-mac.png" /></a></td>

<td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_up_Team_Chat_on_Windows_using_Pidgin"><img src="https://support.plan.io/attachments/download/130502/pidgin-for-windows.png" /></a></td>

</tr>

<tr>

<td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_up_Team_Chat_on_Your_Mac_using_Colloquy"> Colloquy for Mac </a></td>

<td><a href="https://support.plan.io/projects/planio-support-en/wiki/Set_up_Team_Chat_on_Windows_using_Pidgin"> Pidgin for Windows </a></td>

</tr>

</tbody>

</table>